FAQs

How Do You Calculate Your Shipping Charges?

Our Shipping Charges

Our pricing policy is as follows:

UK Standard Delivery -  £3.00

UK Signed For Delivery - £ 4.50

Delivery to within the European Union - £7

Delivery to outside the EU/ Rest of World (Please check the list of eligible countries) £10

Signed for delivery is available on request for both within the E.U and for Rest of World. Please contact us to arrange shipping rates.

We are currently offering free postage for any order over £75. This applies to orders within the United Kingdom only.

Our Shipping Policy
We shall endeavour to make sure all goods are shipped via Royal Mail 2nd class within 1-2 days of receiving an order. Items can also be posted via Signed For Delivery. International orders can be arranged via prior arrangement/ Leave us a message via our contact page or via Social Media

What happens if the record I bought does not turn up?

We  keep hold of all order records for any items purchased and also keep all proof of postage. In the unlikely event of a package purchased from us not arriving, please contact us via email or telephone and we'll be more than happy to provide this information to assist re-uniting you with your lost records.

Returns Policy
Heaven forbid that you are not happy with your products, simply contact us within two weeks and we shall offer a full refund or exchange. We are all confident that this will never happen of course!!

And naturally, none of the above will affect your statutory rights as a consumer.

If you have any questions or comments about any of our protocols, please do not hesitate to ask us. Drop us a line via our contact form.

How Do I Know My Information Will Be Safe?

We take protecting your privacy seriously, and we want you to understand exactly how and why we use your information. Any personal data we receive from you is purely used for sales and/or contact purposes. Whilst we will keep a record of your contact with us, you can rest easy in the knowledge that never, under any circumstance, will we ever sell, give away or share this confidential information with a third-party. No-one likes to find themselves bombarded by P.P.I sharks or Credit Relief spam, least of all us. We are simply here to sell you some music !!

How Do You "Grade" Your Records?

In the UK, the accepted record grading system is the Record Collector magazine guide which can be found at the back of every issue of the mag (which is on sale monthly). This is the guide we use when selling vinyl and is reproduced below; from this you can see that EX and VG should still be totally acceptable to listen to and even Good shouldn't mean completely Bad! If Mint is what you want then a record described as Mintshould be indistinguishable from brand new; the older the record, the harder it'll be to find. There are a lot less Mint records than many people would have you believe, and terms like 'minty' and 'awesome' or a string of exclamation marks don't really mean anything in terms of condition.

Record Collector Magazine's Grading Guide:

"MINT: The record itself is in brand new condition with no surface marks or deterioration in sound quality. The cover and any extra items such as the lyric sheet, booklet or poster are in perfect condition. Records advertised as Sealed or Unplayed should be Mint.

EXCELLENT: The record shows some signs of having been played, but there is very little lessening in sound quality. The cover and packaging might have slight wear and / or creasing.

VERY GOOD: The record has obviously been played many times, but displays no major deterioration in sound quality, despite noticeable surface marks and the occasional light scratch. Normal wear and tear on the cover or extra items, without any major defects, is acceptable.

GOOD: The record has been played so much that the sound quality has noticeably deteriorated, perhaps with some distortion and mild scratches. The cover and contents suffer from folding, scuffing of edges, spine splits, discolouration, etc.

FAIR: The record is still just playable but has not been cared for properly and displays considerable surface noise; it may even jump. The cover and contents will be torn, stained and / or defaced.

POOR: The record will not play properly due to scratches, bad surface noise, etc. The cover and contents will be badly damaged or partly missing.

BAD: The record is unplayable or might even be broken, and is only of use as a collection filler."

As well as the above grades, Near Mint is often used as well; this is really for a record that appears new but is known to have been played because the label has light spindle marks or because it has come from a previous owner and is assumed to have been played by them. For records which appear to fall between the accepted grades, + and - are also often added to the grading.

In addition to the basic grading, any individual faults should be noted separately such as if an otherwiseExcellent cover has a name written on it, or a 7" single is missing its original centre etc.

Grading is always going to be slightly subjective but there are a few things to bear in mind when trying to get it right:

  • Mint means perfect and there's nothing subjective about that. If it's not perfect (even if it's unplayed), then it's not Mint.
  • Mint Minus is a grade best avoided. It's either Mint or it's not. You wouldn't describe something as being perfect minus! If it's not quite Mint then it's Excellent or at best Excellent Plus.
Do I Need To Register?

No, you are welcome to browse and shop on our site as a guest, but it does have it's advantages to register. A registered user for example, will only have to fill out their billing details once, they will be remembered for the next time you return. Also, the "Wishlist" feature will only work properly for registered visitors.

To register, click the Login link in the header on the right hand side or click HERE.